(29 Dec 2019, 1:53 pm)big mac wrote With the changes meaning the x21 will be registered as two routes, will this not make the destination displays potentially confusing?
With it being every 15 minutes to Durham, these journeys that terminate at Durham will have Durham as the destination, but so will the ones that extend to West Auckland. The split will probably mean it will display "Durham for West Auckland" which I'm sure will catch some people out as to which ones terminate where.

Don't forget that when a bus is running to a location which isn't the 'usual' terminus, i.e. only serving part of the route, then no via points are included on the destination display so that the terminus can be shown in a larger, bolder, font.

So in this instance of Durham, there will be a clear difference between the 'Durham then West Auckland' display and the 'Durham' only display.

You could argue that it's no more confusing than now, because the displays show "Bishop Auckland then Tindale Crescent" (not a requirement currently as it isn't a split route, but shown like that as Tindale Crescent isn't really a well-known place!)