With you on what you say about Arriva. There is no, or little ambition or interest across the board, from management through to the operating staff, and it shows. I've commented here about service 63 double (and odd times triple) running and yesterday we had the classic example. An 18 minute wait at James Cook Hospital on what is supposed to be a route with a 5 minute headway between buses then what do we get? 4 buses in a row! An Arriva 63, packed, an Arriva 29 followed by a Stagecoach service 10 and lastly another Arriva 63, empty! You couldn't make it but then it's a fairly regular occurrence as no-one is interested in some form of timetable/operating regulation and the passengers have, or are, throwing the towel in