(14 Feb 2020, 10:55 am)streetdeckfan wrote The issue is Arriva's owners seeming want to invest as little as possible in it, so anything is too much.
Yes, drivers have to stop the bus and get off to  use their mobile if they need to get in touch with the depot (we had an issue with the ticket machine not accepting cards pre-ticketer upgrade, and a passenger wasnt happy about it as he had no cash, so she had to call up to ask what to do)
Not sure how it would work the other way round, I guess if their phone rights they just check it at the next stop.
Although iirc the ticket machines have a messaging function on them so maybe that's how they do it now

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