(26 Dec 2013, 10:17 am)andreos1 wrote Just had a look - if they are running services, then they need a customer service team working too.
Very poor decision - unless their hands were tied and the customer services team don't live on a route where they can get into work, cos they aren't running today...
I'm cringing, its the busiest I've ever seen that board since the snow and there's no-one on it.
You'd even hope Hignett or Clifford would step in!
Utterly embarassing. Fire someone