(25 Feb 2020, 7:01 pm)mb134 wrote See I think this is something that is hugely overlooked when it comes to Arriva, at least the Northumbria operations. Since the huge service changes at the start of the last decade, virtually everything has remained the same in terms of routes and frequencies.Well technically, it's every 20 mins if you take into account the 5/15 gaps as most passengers will end up using the X22 as that comes first.
While there have been some alterations, such as the X20 up to Alnwick, the Blyth X30, 43 to Morpeth, by and large the (main) routes are the same.
Then with frequencies, people know that if you're wanting to get from Morpeth to Newcastle there's a bus every 15 minutes, Bedlington to Newcastle every 10, Blyth to Morpeth/Ashington every 20 etc. While passenger numbers are falling across the country, this network stability is something that they need to take advantage of. If people know where the buses go and how often they are, improving vehicle quality on more of them may be the final push to get more people out of cars.
To be fair, Arriva ran a pretty stable network over the recent years. However, they do need serious fleet investment though. It would make sense now that the E400 comes with a 'ZF' stop-start option to replace the E400s on the X21 / X22 with 7541-50 to Blyth for the 308 (with 7551/52 as spares). X10 /X11 would also be another prime candidate for new vehicles too.
Going back to the Coast Road argument, it would be 6 and 2 3's either the 306 & 308 remaining at a 15 minute frequency or, reducing to a 20 minute frequency but both remaining on the Coast Road no longer serving Battle Hill Drive. However, with the news that GNE are dropping the 19, many passengers will be relying upon the X6 connection in Newcastle, which of course would either have to be withdrawn or worked using scholars / split shifts if the 306 & 308 was reduced to every 20 minutes. I think given the circumstances surrounding the 19, ANE will most likely stick with a 15 minute frequency on both services for the time being.