(26 Dec 2013, 6:20 pm)citaro5284 wrote My point was that it was said it was embarrassing Customer Services was not open today, but I have not seen anywhere that it is embarrassing that Arriva CS is not open on a weekend (what is the difference between today and last Saturday?).
It seems some people love to have a pop at GNE whenever they can, we should start a thread GNE bashing then at least it would all be in the same place on the forum.
I agree - it's getting a bit pathetic all the moaning and having buses out (and more of them) on Boxing Day is serving the customer and that's a lot more than some operators did today. All the information that people needed was shown in the links provided in messages today and they do work from mobile's too, however, some people don't seem to be able to read the information that's there for them.