(14 May 2020, 11:25 am)Adrian wrote I'd agree with that, but only a mere 3% weighting of the bid is around 'enhanced customer experience' - which gives some indication of how little Nexus values these extra features. You could have the fastest Internet connection in the world, reclining seats and a sauna on board, but it would still only achieve a maximum of 3% of the weighting.

One thing that is rarely mentioned is the impact on effectively taking away next stop announcements from a service. I wonder if Nexus (or an operator for a commercial service) carry out any kind of equality impact assessment on this, as it would be interesting to see what the perceived impact is... comes back to making travel attractive, doesn't it? 

I never thought about NSA (which is a first for me ).
I am genuinely surprised that NEXUS still aren't mandating it on new contracts, it doesn't just help those who are visually impaired etc. it's also very useful when you're visiting a new area and you know what stop you need to alight at, but have no clue where it is! When I'm using a service without it, I burn through so much battery having Google Maps open tracking where I am (which wouldn't be an issue if they had charging ports!)