(19 May 2020, 6:32 am)citaro5284 wrote Just goes to show how Nexus are so far removed from the outside world. In today's world where contactless payments are the norm across all aspects of paying for goods and services, surely this should be in the spec for the tender.
That 2/3% could make the difference between GCT running the service and making enough to get by or the margins being so tight, that it's not viable and they need to change their operating model.
All of a sudden, they're going to be putting in similar bids to the bigger boys - which then defeats the point of the tendering process.
I'm not GCT's biggest fan at all, but admire what they have achieved over a pretty short space of time. They do things differently to the bigger operators and that's what works for them and probably the taxpayer too.
It might be inconvenient for the passenger, but then it also is inconvenient when the bigger operators decide to go home early and stop playing for the night.
We need to remember that passengers, taxpayers, GCT and Nexus wouldn't be faced with these issues, if the bigger boys decided to play out a little longer on an evening.