RE: X9/X10
I'd worry about the service not being able to be accommodated in Eldon Square and having to wait out on the street somewhere. Fine in the summer but when it comes to winter evenings, knowing how many people are at the stand 15-20 mins before departure at Eldon Square now (I know I've done it myself!) I wonder how many of these would be put off by not being in a nice warm(ish) bus station? Admittedly Haymarket isn't any good and that doesn't seem a put off to commuters there, albeit it's under cover while not being indoors.
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