(13 Jul 2020, 7:16 pm)big mac wrote If the amount of people who kicked off on social media actually translated into passenger numbers then it would be packed all day.
I do wonder how inconvenienced these people who complain really are sometimes by bus changes. I would say many probably only use the service on an occasional basis.

Genuinely think it's too simplistic to say that the 925 doesn't work and people only use it on an occasional basis.
A bit like the H1, the 925 won't attract the sorts of through passengers which supplement those going to and from the hospital (not just in one direction either).
Passengers have gone from having a frequent service (88 and 25), to an hourly service which doesn't run during evening visiting hours, isn't going to rock up after an outpatients visit and doesn't work with a range of shifts.
You've also got fares which mean it's probably cheaper to use a taxi if there's more than a couple going.
Then add in the fact the 925 was launched during the middle of a global pandemic, which meant hospital appointments and visits weren't an option and staff wouldnt be able to use it for obvious reasons. 

The 925 is never going to work and wouldn't even without coronavirus taking away any potential passengers. It's a token gesture like others have been. Some would say it is even designed to fail or to try and prove a point.