A fact. Finding Arriva drivers who are actually interested in the job they are doing and the customers they are carrying is a bit like looking for rocking horse s***. As for the standard and cleanliness of the vehicles, where does one start ? A complete lack of professionalism.

We've just endured another classic example of what I say. Dormanstown/Whitby allocated 7401 stunk of diesel (inside) when we boarded (X93 journey 1020 16/07/20) then limped painfully to Whitby, coming to a halt twice where the funds got worse. The driver said nothing, nor did anyone at Whitby where no-one would have known to change vehicles if someone hadn't asked ! Shameful but typical

The NSA's on this route rarely operate, indeed you could suggest that NSA's throughout the entire fleet have been a waste of time and money

I could go on.