(20 Jul 2020, 12:33 am)scanialover wrote A fact. Finding Arriva drivers who are actually interested in the job they are doing and the customers they are carrying is a bit like looking for rocking horse s***. As for the standard and cleanliness of the vehicles, where does one start ? A complete lack of professionalism.

We've just endured another classic example of what I say. Dormanstown/Whitby allocated 7401 stunk of diesel (inside) when we boarded (X93 journey 1020 16/07/20) then limped painfully to Whitby, coming to a halt twice where the funds got worse. The driver said nothing, nor did anyone at Whitby where no-one would have known to change vehicles if someone hadn't asked ! Shameful but typical

The NSA's on this route rarely operate, indeed you could suggest that NSA's throughout the entire fleet have been a waste of time and money

I could go on.

I forgot about Arriva's woeful NSA system. Not sure if it's the same up north, but I've yet to travel on an Arriva bus where you can hear the NSA over the engine noise! I think I mentioned this last week on a different thread, but the lady who does the voice just couldn't sound any less interested if she tried. It sounds like they were recorded last thing on a Friday afternoon. I'm sure if you could hear it over the engine, you'd hear the cleaners vacuum in the background! Plus, the displays are so dim you can't even read them.
Then again, that assumes the NSA is even functioning, I think it runs maybe 10% of the time on the 6!

Contrast that with GNE's NSA and there's a huge difference, as much as I complain about it (mainly because it annoys certain people on here), I think GNE's NSA is fantastic.