(02 Aug 2020, 10:31 am)busmanT wrote From my observations, there aren't that many travelling to get any realistic feedback about being set down at Newgate Street. Of course, having been set down you go off to your destination quickly.
Being picked up is a different matter, having to arrive early and stand waiting for your bus. No seats and no shelter must put passengers off, especially the elderly - as will having to go upstairs on the coach.
If the service is picking up and dropping off opposite St Andrew's Church, then this is a double bus-stop, and the coach will presumably be able to set down here for the entire duration of its layover period (approx 20 mins) and let people on as soon as it arrives. I doubt many passengers turn up more than 20 minutes early to the bus stop.