(19 Aug 2020, 12:27 pm)6049 wrote That's how it should work in theory
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So I'm guessing it might be an IT issue then
(19 Aug 2020, 12:32 pm)6049 wrote Like I say, it isn't an exact science. Drivers are doing their best in a difficult situation but it is down to the public to act responsibly while on board. You will always have a case or two where drivers simply forget or in rare cases, just can't be bothered with the hassle. There will of course be repercussions if a complaint is made and the investigation finds the driver ignored the guidelines set out. It's in everyone's interest to work together during this which I think is happening as a broad generalisation. However, like I have previously said, people have different opinions of what the latest guidelines are and will still be pushing for the 2m distance capacity when this is now no longer the case.
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I believe the guidance is 2m if you can, 1m if you can't.
So have a row in between when it's empty, and the keep to one per row once it gets a bit busier.