(23 Aug 2020, 8:07 am)citaro5284 wrote I think you are missing the point, say I get the same bus every night from Newcastle, and then every night when the bus gets to the Metrocentre I got to get off the bus I just got on and get onto something else.  Defect reporting would have nothing to do with it, it is all about the passenger having to swap buses every night, as it would have to be scheduled into the duty boards.

It could work effectively if the bus came off the 97 at Newcastle or Gateshead then commenced the 6/6a from Eldon Square, but I agree it's not a good idea to swap buses reroute.