(26 Aug 2020, 10:04 pm)Storx wrote It's been happening for years but most people are just blind by loyalty on here - much worse than the other 2 in Tyneside at least anyway which haven't really changed at all in the last 10 years bar a few actual improvements X24 etc.

I'm not sure it is always 'blind by loyalty'. Of course there will be some examples where that is the case, but I do wonder if some of it relates to the journies members make on a regular basis as part of their commute to work, school or college/University.

When the journies start to prove challenging and people start to see life beyond the cheaper, subsidised fares, I often think that's when people start to realise the network isn't what it's cracked up to be.
We've seen some vocal supporters of certain operators move to using a car as soon as they find work. Because they like the independence or because getting to/from work isn't possible on public transport?