(29 Aug 2020, 7:44 pm)Adrian wrote I don't know about scared, but certainly some operators have made a business decision not to enforce. That should be made clear in response to customers that direct complaints on this matter.
The law is clear that they have this power: https://www.legislation.gov.uk/uksi/2020...ion/5/made
I'd say they're more scared of the backlash from the drivers and unions if they decided to enforce it.
Drivers on here have said they don't want the confrontation, but let's be real, if you don't like confrontation, then maybe a public facing job isn't right for you!
The business aspect is also obviously a decision, they're quite happy to enforce the rule about passengers paying to board, but enforce the law to wear a mask, nah, that's too much!
Even as someone who is medically exempt from wearing a mask, I still try and wear one as much as possible. If I'm on a double decker and I'm sat by myself upstairs, I'll take it off, but if someone comes up I'll put it back on. Unless it's too humid then I can barely breathe without the mask!