(26 Sep 2020, 4:20 pm)BusLoverMum wrote Blimey. That does not instil confidence at all.
The last Belmont bus I caught (1331) was pretty grubby but I put that down to the fact that it had probably been full of school kids a couple of hours previously. Now I'm wondering how long it really had been since it was cleaned properly.
I think some are doing a lot more than others in terms of cleaning. I genuinely find GNE buses and the Metro to be a lot cleaner (at the start of the day), but there's always room for improvement too. For example, I've tried a couple of times to find the 'cleaning in between journeys', as described in this video.
But my concern having read the Northern Echo article, is that if a company cannot get it right for their staff, then what hope do we have of them getting it right for their customers? The fact that they couldn't confidently deny the allegations in response to the article speaks volumes for me.