(11 Oct 2020, 4:47 pm)L469 YVK wrote Seen that the last X47 broke down last night. Now I nornally give GNE plenty of credit but they should have a last bus guarantee that if a last bus can't operate and no suitable alternative within 1 mile of your usual stop, then a taxi should be provided either wholly or from the nearest 'safe point' (well lit, sheltered, CCTV) on the alternative route.Social media helpfully told passengers "track the next bus in real-time on the Go North East app"!
For example, a 'safe point' on the X45 would be the MetroCentre.
Obviously partnerships would need to be setup includong a list of 'approved' private hire firms depending on the area.
RE: Breakdowns & reliability