(14 Oct 2020, 5:36 pm)Dan wrote Agreed.
At the moment there's very little loyalty from passengers on the Coast Road corridor. A lot of them are discretionary users who get on the first bus that turns up, but this is likely because each of the operators have very similarly priced (cheap!) ticketing.
The moment those prices are increased and a divide created, will be when passengers begin to show more loyalty towards the cheaper operator, regardless of when or how frequently they run.
Most be great to have competition and decent fares!