(24 Nov 2020, 11:57 am)Andreos1 wrote How do you work out they're not travelling on an onward service?
Commuting to Team Valley, heading on to the College? The business park at Scotswood? Somewhere on the Metro route not served by bus?
Because unless you're buying an under 19 ticket (which I'm guessing won't be available using TOTO), it basically never makes sense to buy a single ticket unless you're just using the one bus.
And, if the onward service is using another operator or Metro, then they can't track their journey anyway, just where they got off. But then again, if that person is doing that journey with any regularity, they'll probably have a Network One ticket.