I think everyone saw this issue coming with the 21 and the Arnison Centre as soon as it was announced it wax going to serve there.

The decision in itself to send it through their was always going to negativity affect reliability, but GNE also did it at the same time as reducing the layover time at Durham Bus Station to just four minutes, so they're not even giving it a chance to stick to schedule with a timetable like that.

Hopefully the timings will be amended in the upcoming January changes.

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