(30 Jan 2021, 11:06 am)Andreos1 wrote Would you prefer syphantic type comments all the time? Or comments which offer some real life customer perspectives and view points?
What is interesting to see, is that as people on the forum get older and rely on the network beyond what was their norm - their perspectives tend to change or evolve from the fanboy of old. Of course there's some that don't change - but that's their porogative.

I find the bus station comments interesting and have been thinking about the reasoning. I agree that the set-up and layout of bus stations will naturally lead to the perception that the number is 'better' on the other side. That's probably because as a nation we are right hand drivers and people board from the left.
However to counter that, the number of bus stations buses serve vs the number of bus stops on a route - it's negligible. If best practice suggests that people prefer the number displayed closest to them, then I'm guessing that's because the majority board at bus stops.
To design a display based on a dozen bus stations across the region vs thousands of bus stops... Not sure the priorities are right on that one mind. 

I think the official line was that it reads better. 'X20 to Langley Park' rather than 'Langley Park X20'.
But again, priorities. Do you go with what reads right or go with what works for customers?

I've stood trying to catch the X66 from outside the depot before. It's a real chore if it's an unbranded bus to even see what bus it is. You're relying on the colour of the bus... but as we know, branding is not a promise. It's a concept, something you don't want to gamble being on time for work to guess on. Buses often come along that stretch of road up to Gateshead in 2 or 3 in close proximity. It's impossible to see what the 2nd or 3rd bus is until it's on top of you. 

Having the route number being the first thing to reach your eyes in a convoy of vehicles makes sense, rather than a chunk of obscured & fractured via point. I also noted how unusual the "10A" & "1A" looks, it appears as if there's a clump of LEDs not working under it, rather than an intentional feature.

I liked the displays immediately prior to the offside route numbers. Everything was consistent and pretty clear. It worked and caused little fuss.