(24 Feb 2021, 9:56 pm)James101 wrote The Toonlink Scanias are harmless but it’s disappointing for GNE to have an exacting, attention to detail approach on some projects and this seemingly laissez-faire attitude to others.
With the ‘any bus will do attitude’ from some enthusiast & operators (generally not GNE) I just think in a busy restaurant you don’t serve a customer who ordered steak some fish & chips and tell them they’re lucky they got anything, food is food.
Definitely agree.
It's all about giving the customer what they expect. If you market your service as a 'luxury' product, you'd better make sure you allocate buses with the advertised features, unless there's a bloody good reason why you can't.