(26 Feb 2021, 1:24 pm)big mac wrote Exactly. People are logically going to think as they've got a Go North East ticket they can use a Go North East bus.
Is it common practice amongst operators elsewhere to exclude their own services from their own day and monthly tickets?
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Even the wording on the website is poor. Not clear at all.
I'm guessing that those travelling from Teesside need to buy these tickets and it's not unique to those travelling to Teesside.
And to answer your question, no I don't think it is common for operators to exclude services from their normal offering.
It would be interesting to know how many passengers have needed to buy an extra day ticket when getting on the X9/10 AFTER buying a day ticket already.
For some, an Explorer or the train is going to be a better option based on finances alone.
However nice those coaches may be.