(26 Feb 2021, 1:36 pm)Andreos1 wrote Even the wording on the website is poor. Not clear at all.That surely must have happened before, in that someone has boarded the x9/X10, put their code under the scanner and it makes that horrible noise that rejects it. The driver then has the unenviable task of having to explain the situation to the customer who won't be very happy.
I'm guessing that those travelling from Teesside need to buy these tickets and it's not unique to those travelling to Teesside.
And to answer your question, no I don't think it is common for operators to exclude services from their normal offering.
It would be interesting to know how many passengers have needed to buy an extra day ticket when getting on the X9/10 AFTER buying a day ticket already.
For some, an Explorer or the train is going to be a better option based on finances alone.
However nice those coaches may be.
I know Go North Easts argument will probably be that it's a"premium" service or whatever they want to call it that operates outside of their normal geographical area and that the ticket price needs to be higher as a result.
However, I would say it would be so much simpler to just include it In with the regular ticketing, and I wonder how many potential passengers are put off from using the x9/X10 because of the ticket situation.
Sent from my moto g(8) power lite using Tapatalk