(16 Mar 2021, 2:05 pm)markydh wrote Just to provide devil's advocate, given the teeth gnashing, it's worth remembering that Stagecoach only have NSAs available on 20-odd deckers in Tyne & Wear.  So, frankly, not mandating such technology is as much about them as it is about the little boys.

Quality has to be looked at as more than just next stop announcements though. It's an overall measure, so considering elements such as presentation, real-time info, contactless payments, fare integration into the wider network. They're all examples of quality and all benefit the consumer.

But on next stop, it absolutely should be considered as part of Nexus equality assessment in the tender process, if they're looking to replace a contract that already runs with next stop enabled buses. Contractual or not, the contract award is of detriment to those passengers that rely on such technology.