(02 Apr 2021, 2:34 pm)Adrian wrote The key to what you've said is "some people"
I agree that a 3 hour and 5 minute journey would be very long to go without a toilet for some people, but not all. People still have the option of an Explorer ticket and the X9/X10/X12 followed by X93, if they'd like to make it a 4 hour+ journey to accommodate their toilet or coffee requirements.
It would be a nightmare having a 15 minute break in Middlesbrough for example. What happens if there's queues for the toilets or shops, as there inevitably is at motorway services when a coach pulls in? Is the bus supposed to inconvenience everyone else and hang around?
There is a 5 minute sit at Middlesbrough, I'm sure if there was a child desperate for a toilet break the driver would wait an extra minute or two so they could go. Far better that way than having to get the bus cleaned at Scarborough.