(03 Apr 2021, 10:49 am)Dan wrote The only 'harm' is that it would become needlessly complicated - you can't travel southbound on the X11 with your X9/X10 ticket, but you can travel northbound?Surely driver discretion should be allowed. Advertise the X11 as a completely separate service with completely separate ticket prices (as now), but if the average punter is waiting at Middlesbrough or Washington on the return journey and the X11 turns up, there's no harm in the driver letting them on if the capacity is available. Especially if they've just missed an X1 or the previous X10 was cancelled.
This is another example of a barrier which would cause confusion (exactly what Andreos1 is against), so with that in mind, I think we're in agreement that it's better to have the X11 treated completely separately to the X9/X10 for simplicity... Unless, of course, Andreos1 has an argument for leaving Whitby/Scarborough passengers behind, in favour of allowing those with alternative options to travel on the X11 instead.
RE: New service X11