(03 Apr 2021, 11:10 am)Adtrainsam wrote Surely driver discretion should be allowed. Advertise the X11 as a completely separate service with completely separate ticket prices (as now), but if the average punter is waiting at Middlesbrough or Washington on the return journey and the X11 turns up, there's no harm in the driver letting them on if the capacity is available. Especially if they've just missed an X1 or the previous X10 was cancelled.
And chances are that would be the case (it’s a very small team of drivers operating the service, some of whom have come from the X9/X10 rota) - especially as the X11 will follow ten minutes after an X10, but this would never be advertised in the service’s current form - but Andreos1 wants this to be advertised and fully integrated with the X9/X10.
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