(03 Apr 2021, 10:49 am)Dan wrote The only 'harm' is that it would become needlessly complicated - you can't travel southbound on the X11 with your X9/X10 ticket, but you can travel northbound?
This is another example of a barrier which would cause confusion (exactly what Andreos1 is against), so with that in mind, I think we're in agreement that it's better to have the X11 treated completely separately to the X9/X10 for simplicity... Unless, of course, Andreos1 has an argument for leaving Whitby/Scarborough passengers behind, in favour of allowing those with alternative options to travel on the X11 instead.
I think a massive point of confusion is just around the branding.
If it's going to be treated completely separately, then why was it called the X11 in the first place?
All it's going to do is make people think it's a regular bus service and their tickets should be valid since it goes the same places as the X1/X9/X10 (ish)
Similarly, as has been pointed out earlier, it'll be allocated the same bus that will be running on the X9/X10 the day before, causing exactly the same confusion with the tickets.
To me, it definitely should have been launched under the Northern Coaching brand rather than with X-Lines branding.