(03 Apr 2021, 11:58 am)Dan wrote And chances are that would be the case (it’s a very small team of drivers operating the service, some of whom have come from the X9/X10 rota) - especially as the X11 will follow ten minutes after an X10, but this would never be advertised in the service’s current form - but Andreos1 wants this to be advertised and fully integrated with the X9/X10.
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If this forum had trends and statistics like twitter, you would have my username trending by now.
Not sure what the fascination is in constantly referring back to me with what seems like every post you make in this thread. I've lost track of the number of times you've mentioned it today.
Just to clarify that bib. I'm not sure I've said any of that. I've pointed out some flaws in the offering, suggested that it may lead to missed revenue opportunities and that 'something' could be done to reduce the barriers, making travelling that little bit easier or attractive for ordinary punters.
(03 Apr 2021, 12:02 pm)streetdeckfan wrote I think a massive point of confusion is just around the branding.
If it's going to be treated completely separately, then why was it called the X11 in the first place?
All it's going to do is make people think it's a regular bus service and their tickets should be valid since it goes the same places as the X1/X9/X10 (ish)
Similarly, as has been pointed out earlier, it'll be allocated the same bus that will be running on the X9/X10 the day before, causing exactly the same confusion with the tickets.
To me, it definitely should have been launched under the Northern Coaching brand rather than with X-Lines branding.
And has just been pointed out, arrives on its northbound trip just a few moments after the X10 departs and will inevitably encounter passengers who have just missed the X10.
Take all of those things in to account and I can see there been some disgruntled/confused punters OR drivers using their discretion and the machine not actually reflecting passengers on the service.
I'd hate to see the insurance implications with that one!
I'd love to think each of these operational decisions are taken with passengers in mind and not just through the eyes of someone in the commercial department who 'thinks' that Joe Public knows the craic, cos its obvious to everyone inside the industry.