(20 Apr 2021, 8:33 am)omnicity4659 wrote Arriva do constantly monitor vehicles (albeit from the depot, and have done since 2014) and have the ability to use Ticketer to contact drivers, so I don't get why you're comparing them seeing as GNE still managed to slip up from their nice control centre?Not as effective as two way radios though. With GNE, if a trunk route (21, X1, 56) or group of routes (10's, Cobalts) running on exact common sections heading to a common terminus are running late, they can be regulated with passengers transfering on one behind or that plus passengers heading to terminus taken "non stop".
Arriva still has to rely on driver discretion for that to happen.