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RE: New service X11
(20 Apr 2021, 3:24 pm)cbma06 wrote Don’t know how the ticketing works on the X11, just trying to get my head round it, if no passengers board the X11 at billingham to East Yorkshire for example , why would the bus serve billingham on the way back up north if there’s no passenger to alight from said bus stop, I understand it’s a commercial service , but if a passenger boards the X11 at billingham northbound etc... if it’s an adult passenger for example there would have to pay £15 to get on the bus, I think the X11 purpose going back up north is mostly a drop off service


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The crux of it is that it's a branded bus - which operates under a different brand name on website/timetables only.

It's not classed as a coach service - coach trips aren't allowed under current regs.
But it is classed as a special service.

Some GNE tickets are available. Some aren't.
It's not supposed to pick up passengers for local trips.
BSOG will be being claimed.

If it has a route, it has to follow it.

If stops in Billingham or Middlesbrough aren't attracting passengers on the outbound trip, it still needs to serve those places on the inbound.
If those locations aren't proving popular, then they need to do something about attracting passengers from them (such as allowing local journeys or looking at the ticketing arrangements), or omit them completely. In both directions. 

I was shot down for saying there were 'flaws' with the X11, but here we are, one week after launch - discussing some of its 'flaws'.
'Illegitimis non carborundum'

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