(20 Apr 2021, 7:18 pm)mb134 wrote While the intentions of the driver were probably for the best of the passengers, I simply don't quite see how he's decided that he isn't meant to follow the timetable/route given that I'd assume he has a running board and has followed the route/timings to the letter southbound.
Just to be clear, while my GCT remark in an earlier post was somewhat tongue in cheek, I'd still expect better route/timetable adherence from GNE given it wasn't a one off. Additionally, I've made it clear in the past that it baffles me how their cowboy operation continues to be awarded contracts ahead of other independents and/or GNE/ANE/SNE - in my eyes their complete lack of transparency in terms of service data is beyond a joke.
I'm struggling to understand how you don't see it?
The service has a very clear intention: southbound to take passengers to Whitby and Scarborough, northbound to take passengers back home (which, contrary to what streetdeckfan says, is almost guaranteed to be the place which they boarded). We have previously discussed that this service isn't intended for passengers to make local journeys, as that's the intention of the long established X9/X10 services, and, if the service runs to its timetable, it is scheduled 10 minutes behind an X9/X10 service, so would be unlikely to pick up any passengers wishing to make local journeys anyway.
The driver has seemingly wrongly assumed, similar to other members of this forum such as cbma06 in his previous post, that because the northbound service is effectively 'drop off only', that it'd be acceptable to miss out sections of the route, in the interests of getting his passengers home earlier. This is akin to what a coach would do, and it's clear why there'd be some confusion (as this is effectively a bus service which is a day trip). On Sunday this was remedied by Go North East's Service Delivery Centre with the driver waiting time at Peterlee and you can bet top dollar that the driver's confusion has now been cleared up.
(20 Apr 2021, 7:18 pm)mb134 wrote I've seen the explanation for the bus waiting time on Sunday at Peterlee, as well as the reassurance that this coming weekend should be without problem - I've not seen any explanation as to how it was completely missed on Saturday and allowed to happen again on Sunday.
Who am I to explain it? Nobody on this forum is here to explain it, I am merely providing hypothetical situations.
Perhaps the Service Delivery Centre didn't notice the early operation on Saturday because they were dealing with incidents on the network, breakdowns, or a spate of heavy vandalism? The supervisors in Go North East's Service Delivery Centre are only human and may have needed to prioritise other work - who knows?!