(20 Apr 2021, 7:25 pm)Dan wrote I'm struggling to understand how you don't see it?
Who am I to explain it? Nobody on this forum is here to explain it, I am merely providing hypothetical situations.
Perhaps the Service Delivery Centre didn't notice the early operation on Saturday because they were dealing with incidents on the network, breakdowns, or a spate of heavy vandalism? The supervisors in Go North East's Service Delivery Centre are only human and may have needed to prioritise other work - who knows?!
If I've been given a document to follow at work, I'd follow it. How an experienced bus driver could just ignore a running board with timing points is strange, especially given that dedicated coach style tourism services currently aren't allowed and that you'd hope it was made clear beforehand this is a bus service.
As I said in my last post, I'll simply acknowledge that it was missed and this weekend will be fine. Doesn't say a lot about the robustness of the service delivery centre though.