(06 Jan 2014, 7:20 pm)aureolin wrote I'd say Compass Community Transport's lacklustre approach to allocating vehicles has ultimately lost them Nexus contracts. I do agree that the big three seem to be more under the kosh from Nexus though.
Nexus eventually acted when official complaints came in from Civic Centres at both Gateshead and Sunderland over the 23.
I was on a 23 (the van) when a Nexus employee (who gave me his card and introduced himself as James) stopped the bus in Wrekenton and took photos of the A4 signage and the vehicle itself