(09 May 2021, 10:42 am)Dan wrote My question to you, if that’s what you believe, is why other independent operators such as JH Coaches and Stanley Travel don’t receive anywhere near as much criticism as Gateshead Central Taxis. They have been awarded contracts previously ran by ‘operators who can do no wrong’. 

Surely the difference is the perception that Gateshead Central Taxis don’t fulfil their contractual obligations..?


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I'm the wrong person to ask on that one.
You need to be asking the people who post about them regularly. 

Purely based on the comments seen previously, people seem to have issues with vehicles types, the on-board equipment (or lack of) or lack of integrated ticketing. 
In addition to boards not running. 

We all know that GCT aren't unique in not being able to fulfil contracts 100% of the time. We've seen commercial operators failing to fulfil some of their commercial work too. 

We also know we wouldn't be having this conversation if some of the larger operators didn't go home early on an evening and ran these routes on an evening and Sunday.