My mam has used GCT in the last few weeks (described as "are they the grey and red buses?"). She works at the Pharmacy at NT Hospital, and normally she gets the first bus (308/309/335) from there to either Cobalt or Willington Square then catch the 22 down. On the one occasion GCT arrived first with the 335 so she caught it to Cobalt, she complained to me that they are complete rip offs (although using more colourful language) charging £2.30 for the trip from NT Hospital to Cobalt where as it's only £1.70 on GNE. So she said she's sticking to waiting for the 309 to Cobalt instead. BTW my mam is an infrequent bus user and only uses the bus if she's unable to get a lift to / from work or if she's off to Toon, she isn't bothered about all the bells and whistles of wi-fi etc, she just wants to get there.