(15 May 2021, 3:16 pm)Dan wrote Make sure to send a complaint to Nexus Customer Services on behalf of your work colleague.I highly doubt nexus do anything. Considering the amount of complaints they have received that much. If nexus weren't informed when they were taken to court because of vosa then I doubt nexus reporting anything will change. Nexus will still give them contracts and nothing will change
The only way we will ever see improvements is if customers keep complaining. I suspect Nexus aren’t even aware of the issues.
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RE: Gateshead Central Taxis