(26 May 2021, 9:52 am)streetdeckfan wrote I see where you're coming from with the Citaro and StreetLite, but from a passenger perspective, the new 4 cylinder StreetDecks are equivalent or better than an E400MMC (in terms of comfort and experience), and equal to the 6 cylinder StreetDeck (since they're the same vehicle).

But equally, if Wright had actually put some effort into the StreetLite, improved the build quality and the suspension like they have with the new StreetDecks, the Streetlites would be a much nicer experience.

I suppose it comes down to looking at each vehicle on it's own merit 

And I think that's what is a key element in making a route successful or at least maintaining its success.

The 35 was apparently making more money than the 20 a few years back, but has seen the vehicle allocation change, its route change and then its frequency reduce.
Coincidence?
It's now allocated the same sort of vehicles it attracted as new 10+ years ago.

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(26 May 2021, 10:45 am)deanmachine wrote You must have been lucky to get a none rattly Merc!

Ah there were rattles. Just fewer than a Streetlite. Mind, part of that was down interior paneling not being attached properly. Rather than any down to the rattles that are part of the Streetlite's make-up and design.