(26 May 2021, 11:40 am)tyresmoke wrote All of this would be easily solved by having an ‘Explorer’ logo (or whatever other ticket it is) rather than the operator logo at the top of such tickets. That would cut out 90% of these misunderstandings with drivers.
As a driver myself half of the problem is simply the amount of tickets they have to sell and accept, all with differing rules over times, zones and whatever else you can find to add in!
When I was at Arriva Stockton for example I worked out we sold 27 different weekly tickets on our network. It’s simply impossible to remember all of the different rules for each one!
A simple conversation with most will point out that it’s not an operator specific ticket though. Even better would be to remove the paper ticket completely which is what they have done in West Yorkshire where you can get a day ticket on smartcard which instantly scans on all operators machines with no problem (so far!).
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The logo is a good idea, but also the ability to scan QR codes on other operators' ticket machines.
I generally use mobile ticketing nowadays, because the GNE app is spot on for it. I've never had any real problems with Explorers or Day Rovers purchased on the app, other than having to wait for Metro staff to finish their conversation before opening the barriers. You get the odd bus driver who asks you to scan it, but never really a problem if you tell them its an explorer on a GNE app.