(26 May 2021, 11:40 am)tyresmoke wrote All of this would be easily solved by having an ‘Explorer’ logo (or whatever other ticket it is) rather than the operator logo at the top of such tickets. That would cut out 90% of these misunderstandings with drivers.
As a driver myself half of the problem is simply the amount of tickets they have to sell and accept, all with differing rules over times, zones and whatever else you can find to add in!
When I was at Arriva Stockton for example I worked out we sold 27 different weekly tickets on our network. It’s simply impossible to remember all of the different rules for each one!
A simple conversation with most will point out that it’s not an operator specific ticket though. Even better would be to remove the paper ticket completely which is what they have done in West Yorkshire where you can get a day ticket on smartcard which instantly scans on all operators machines with no problem (so far!).
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Must admit I'm dragging this a bit off topic but it's got to be more than that surely?
Tyne and Wear
T&W + Ashington
T&W + Tyne Valley
T&W + Morpeth
T&W + Northumberland
T&W + Blyth
Network One Z1
Network One Z1+2
Network One Z2
Network One Z2+3
Network One Z3
Network One Z3+4
Network One Z3+5
Network One All Zones
There's like 14 on the X12 in Tyne and Wear alone, must admit your lot don't have a clue about the top lot and I don't think whoever sets the ticket machines did either as it used to underpriced by 10p. Don't blame you's not having a clue though especially when they're displayed as YP TW + BH or used to be anyway.
Not surprised at drivers struggling with tickets, it's a godsend having the QR codes tbh rather than trying to explain what that means.