(20 Jun 2021, 1:11 pm)OrangeArrow49 wrote Go North East not running services on a Sunday is ridiculous. It's not fair leaving customers without a bus service (even an infrequent one) especially when it wastes days on a weekly or 28 day ticket. Flexi 5 is a massive improvement, but a lack of services on a Sunday is still not good customer service.
Hopefully GNE will improve this in the future. The X84/X85 should run later in the day and on Sundays.
If anything, it's more likely to make me buy an Arriva ticket over the GNE ticket since I live on a shared route.
In fact, if it hadn't been for me regularly travelling up to Newcastle I think I probably would have already ditched my GNE ticket and switched mostly to Arriva since the services are more frequent (although with much worse buses), instead of mostly using GNE like I currently do.
(20 Jun 2021, 1:40 pm)mb134 wrote Staff who will have free bus travel, at that.
Making people pay to leave behind their warm car at home, to stand in the freezing cold to wait for a bus isn't an attractive proposition regardless of how much the bus might be tarted up.
You only have to stand and wait in the freezing cold if you aren't prepared enough!
With the wonders of live tracking, I can get to the stop 30 seconds before the bus arrives with basically no risk