(10 Jan 2014, 2:20 pm)andreos1 wrote A bus which serves their needs, going to Heworth, Gateshead Interchange etc or a bus which bypasses popular areas and skirts Newcastle inc places where queues of people are standing for a 27 or the first bus back to Hebburn?
The complaints about services came from Argyle street/Victoria road west etc where the 27A used to run. The bus survey in hebburn asked people from these areas where they wanted to go - they said Newcastle, not Gateshead. This is why the 27X runs direct to Newcastle and omits Gateshead, as residents said they didn't travel there!