(24 Aug 2021, 5:51 pm)Adrian wrote Looks like 7150 has hung about in Scarborough for a later departure, presumably communicated to those who got into Scarborough later than expected. A positive move, and lets face it, not one that they were obliged to do.
![[Image: x11-20210824.png]](https://i.ibb.co/HFZncKd/x11-20210824.png)
Definitely positive - and instances like this (the later northbound specifically) can go a long way to build customer relations for those passengers to maybe start using the rest of the network too. That said, I don't think it excuses the 2 hour delay in the dupe arriving at Washington, and don't think it's a viable solution long term either - folk will likely be planning their connections home and a one hour delay on the way back (I appreciate sometimes unavoidable) would probably scupper most of those.