(12 Jan 2014, 4:29 pm)citaro5284 wrote Pretty powerful statement to put in the public domain. How do you justify this statement with over 14 million pound just recently spent on new vehicles?
I don't deny that they have invested a great deal in vehicles recently, (as have other companies to a certain extent) but the positive, vibrant approach of the company of a couple of years ago seems to have disappeared and the level of service they are providing now is declining bit by bit as the constant changes are nibbling away at the edges of many routes (as in the two examples I gave), hence less people will travel so more cuts will be made ..... This will continue as long as they keep looking at each individual journey rather than being determined to provide an overall service on each route including less popular journeys which are however an integral and essential part of that service. To provide a reasonable overall service, routes such as X3, X7 and X21 which may not justify an evening or Sunday operation and have an hourly or half hourly frequency during the day, should really have first journeys throughout arriving at each end by 0730/0745 and last journeys departing about 1830. Anything less than that is not really a service and recent changes have often cut routes below this acceptable level of service hence less passengers will travel.