(04 Sep 2021, 8:31 am)Adrian wrote They can be, but I know when I've enquired previously, customer services have told me that the last journey of a service will always be covered regardless.
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And so it should be. Missing out the last bus of the night is inexcusable. From my own experience of travelling on the last bus home, aside from people travelling back home from Newcastle or the Metrocentre, there are quite a lot of elderly people who use the bus to travel back from their local watering hole. Some are less able and as technologically savvy as others. So unless there are other passengers at the bus stop aware of what is going on, how to do you communicate that the last bus isn't operating to them? How do you relay the other options available? Walking might not be an option.
(04 Sep 2021, 8:25 am)Keeiajs wrote Why doesn't Arriva has radios?
It's crazy isn't it? It's also very annoying. I used to work in the engineering department at one of their depots and sometimes I would have to do driver changeovers to release a bus for whatever purpose it was required. Unless the changeover was due to take place within a bus station, which was not without its problems, it used to be an absolute nightmare as you had to approximate a time to where a bus would be and hope that you wouldn't get held up in traffic or that the bus wouldn't be running early. I've actually had to chase buses down before to do the changeover, sometimes to the irritation of the driver who would have instruct passengers to change buses. At bus stations, there were similar problems as you had no way of communicating with the driver so, more often than not, the bus would pull onto a stand and I would have to pull up onto an adjacent stand and explain to the driver what was going on.