(03 Sep 2021, 11:24 pm)Adrian wrote Been out and about today across 10 different buses and 4 different bus stations, but I could barely find anything about the service changes. The only reference was some vague notices about stand reallocations at Gateshead Interchange, which were nothing more than an A4 sheet stuck on the window.
Either I'm massively unlucky, or there's something amiss here? I acknowledge what Dan said earlier about issues at the printers, and completely appreciate these things happen, but these are my observations:
- 'Service Changes' poster appears to be disappearing prematurely
- Only 1 out of 10 buses carrying any sort of timetable (a 21, but it was the Oct 2020 edition!)
- Only 2 out of 10 buses carrying the 'Summer Fares' leaflets
- Service Changes booklets are still as rare as hens teeth
It was alarming to see so many timetable holders completely empty, and in addition to that, I saw more buses carrying 'The Big Bus Conversation' posters than anything else. One bus had nothing in the clip frame, and another had a poster still advising we're in a local lockdown
Anyhow, I've done a bit of a write-up here. Have a read, if you've got the chance: https://www.busesandbeyond.co.uk/2021/09...s-the-key/
Agree very much with the sentiments in your blog regarding customer information and your experience mirrors mine over recent weeks - seems we are both just very unlucky and are not using the vehicles carrying passenger info.