(07 Sep 2021, 7:41 pm)mb134 wrote Even if folk did check their Twitter feed, they pump out so many Tweets that it's likely people would either skip it or get sick of looking. The Tweets are also huge, with the integrated picture for the app link, one Tweet takes up my entire feed on my laptop screen for example! Since 19:00, there have been 19 service updates, all bar one includes an app link. Do folk need reminded that often, surely just pin it?
I always find myself checking bustimes to see if my bus is delayed - at least it gives me an actual timetable that I can look at alongside where the bus is, and shows me if the bus has stopped somewhere. The only bus app I've found useful was the old Arriva one, the new one is too buggy for anything but m-tickets for me - though you've mentioned it still retaining the bus cancelled/actual delay update features which was always the key.
Yeah, the new Arriva app is fairly buggy, but for me closing it and reopening it usually solves the problem. At least the M-tickets seem to work even if the app is borked.
(07 Sep 2021, 7:47 pm)Andreos1 wrote I've suggested push messages in the past.
Simple and effective and assuming someone has signed up for an update, pretty straightforward (I'd assume).
Im sure Nexus had some Nfc functions on their stops at one point. No idea if they're still active or not.
However, it all boils down to communication and ensuring users (regardless of any mitigating factors) have the information and can get it easily.
I like the idea of push notifications, but I think that would be fairly difficult to implement without irritating people. I think obviously it would have to require people to 'subscribe' to notificaitons for a particular route, but would I have to set it up in the morning before I leave, deactivate it once I get to wherever to stop me getting notified throughout the day when I'm probably busy, then reactivate it before I leave?
I think a better, simpler option would be to basically copy what Arriva does, and just show on the live times if a bus is delayed or cancelled, rather than just updating the time and pretending it's running to timetable, or just removing the service and pretending it doesn't exist!
You're right, NEXUS did (and I believe still does) have NFC tags at stops, but last time I tried they didn't work at all. They didn't even direct me to a dead link, they literally did nothing.